Privacy Policy

Rosslyn Central Park Hotel Sofia

The information below provides a simplified overview of what happens to your personal data when you visit our website. Personal data means all data by which you can be personally identified. You can find detailed information on the subject of data protection in our Personal Data Privacy Statement stated below.

Data collection on our website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. The operator’s contact information can be found in this website’s identification.

How We Collect Your Data
On one hand, your data can be collected due to the fact that you make them available to us. For example this may apply for data entered by you in a contact form.
Other data are automatically collected via our IT systems when you visit the website. These are mostly technical data (e.g. internet browser, operating system, or hour of the website request). These data are collected automatically as soon as you enter our website.

What We Use Your Data for
Part of the data is collected to ensure impeccable delivery of the website. Other data may be used for analysis of our users’ behavior. Other data will be used for ordering services provided by us (transfers, flight reservations, guest pick-up from a place).

What Rights You Have Regarding Your Data
At any time you have the right to receive, free of charge, information about the origin, recipient and purpose of the personal data stored. In addition you also have the right to request rectification, blocking, or erasure of such data. To that end and for any additional questions regarding data protection you can contact us at any time at the address stated in this website’s identification. In addition, you have the right to appeal before the competent supervisory authority.

Tools for Analysis and Third Parties’ Tools
When you visit our website our behavior could be statistically assessed. This is made mostly by “cookies” and by the so-called analysis programs. The analysis of your behavior while surfing usually is anonymous; the surfing behavior cannot be traced back to you. You can contest that analysis or prevent it by not using certain tools. You can find details in our Personal Data Privacy Statement under the heading “Modules and Tools for Analysis y Third Parties”. You may contest that analysis. We will inform you of the options for objection in that Personal Data Privacy Statement.

General Information

Data Protection

The operators of these pages take very seriously the protection of your personal data. We treat your personal data confidentially and in compliance with the statutory provisions on data protection as well as with this data protection policy.
If you use this website different personal data will be collected. Personal data means data by which you can be personally identified. This Personal Data Privacy Statement explains what information we collect and what we use it for. It also explains how and for what purpose this is made.

We call your attention to the fact that there might be security vulnerabilities when transferring data via the internet (e.g. in case of communication via e-mail). Full protection of data against third parties’ access is not possible.

Regarding the Responsible Office
The legal entity responsible for the processing of data on this website is Central Park Hotel Sofia OOD. The responsible person is the natural person or legal entity that alone or jointly with others decides on the purposes and means of processing personal data (such as names, e-mail addresses and suchlike).

Withdrawal of Your Consent to Data Processing
Many data processing operations are only possible with your explicit consent. You may withdraw an existing consent at any time. An informal communication by e-mail to us is sufficient to do so. The lawfulness of data processing carried out before the withdrawal remains unaffected by the withdrawal.

Right to Complaint before the Competent Supervisory Authorities
In case of violations of the data protection law the affected person has the right to complaint before the competent supervisory authority. The service competent to supervise data protection matters is the Personal Data Protection Commission of the Republic of Bulgaria. (https://www.cpdp.bg/).

Right to Data Portability
You have the right to have the data that we automatically process on the basis of your explicit consent made available to you or to a third party in a standard, computer-readable format. If you demand direct transmission of data to another responsible person this will only be made if technically feasible.

SSL or TLS Encryption
For security considerations and considerations in relation to the protection of transmission of confidential content, such as orders or requests you send to us as an operator of pages, this website uses SSL or TLS encryption.
If SSL or TLS encryption is activated the data you send to us cannot be read by third parties.

Information, Blocking, Erasure
According to the applicable statutory provisions, at any time, you have the right to information, free of charge, about your personal data being stored, their origin and recipient as well as the purpose of data processing and, if necessary, the right to rectification, blocking or erasure of such data. For any additional information regarding your personal data you can contact us at any time at the address stated in this website’s identification.

Objection to Advertising Messages
The use of contact information published within the framework of the mandatory identification on the page for sending advertising and information materials without them being explicitly requested is not allowed. The operators of the pages explicitly reserve their right to take legal actions in case of unwanted sending of advertising information, e.g. via spam e-mails.

Collection of Data on Our Website

The internet pages use partially the so-called “cookies”. The cookies do no harm to your computer and do not contain viruses. The purpose of the “cookies” is to make pour offer easier to use, more efficient and more secure. The “cookies” are small text files stored on your computer and by your browser.
Most cookies that we use are the so-calked “Session Cookies”. They will be automatically deleted in the end of your visit. These “cookies” enable us to identify your browser upon your next visit.

You can set your browser so as to be informed of the use of cookies and to allow cookies only for single individual cases, to activate the acceptance of or turning off cookies when you close your browser. Deactivation of the “cookies” may restrict the functionality of this website. The website’s operator has a legitimate interest in storing the “cookies” for technically correct and optimized provision of their services. As far as other “cookies” are also stored (for example “cookies” for analysis of your surfing behavior) they will be examined separately in this Personal Data Privacy Statement.

Server Log Files
The provider of the pages automatically collects and stores information in the so-called “server log files” that your browser automatically delivers to us. These are:

  • Browser type and version
  • operating system used
  • URL address of the referents
  • the name of the host of the computer for access
  • time of server’s request
  • IP address

No collection of these data is made with other data sources.
The basis for data processing is article 6, paragraph 1, letter b of GDPR, which allows for data processing for performance of contracts or pre-contract measures.

Contact Form – If you send us inquiries via the contact form or accept our services your data will be stored in the inquiry order form, including the contact data you have made available there for the purpose of processing your request / order and in case of subsequent questions. These data will not be shared without your consent.

Therefore the processing of the data entered in the contact form is based solely on article 6, paragraph 1, letter А, b of GDPR. You may withdraw such consent at any time. The lawfulness of data processing operations made until such withdrawal remains unaffected by the withdrawal.
The data entered by you in the contact form will remain with us until you request that we delete them, withdraw your consent to their storage, or until the reason for storage of data ceases to exist (e.g. after completion of the processing of your request, the expiration of the prescription period of the legal relationships arisen in the contract). The mandatory statutory provisions – especially the periods of storage – remain unaffected.

Tools for Analysis and Advertising
Google Analytics
This website uses the functions of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.
Google Analytics uses the so-called “cookies”. These are text files stored on your computer which enable an analysis of your use of the website. The information generated by the “cookie” about the use of this website is usually transferred to a Google server in the USA and is stored there.

IP запазване на анонимността
Функцията aнонимизирането на IP е активирано на този уебсайт. В резултат на това Вашият IP адрес ще бъде съкратен от Google в държавите-членки на Европейския съюз или други страни по Споразумението за Европейското икономическо пространство, преди да бъде изпратен в Съединените щати. Само в изключителни случаи пълният IP адрес ще бъде изпратен на сървър на Google в САЩ и ще бъде съкратен там. По поръчка на оператора на този уеб сайт Google ще използва тази информация за оценка на използването от Вас на уебсайта, за съставяне на отчети за активността на сайта и да предостави на оператора на уебсайта други услуги, свързани с дейността на уебсайта и използването на интернет.. IP адресът, предоставен от Вашият браузър в рамките на Google Analytics няма да бъде обединен с други данни на Google.

IP Protection of Anonymity
The IP’s anonymization function is activated in this website. As a result, thereof your IP address will be shortened by Google in the member states of the European Union or other parties to the European Economic Area Agreement before being sent to the United States. Only in exceptional cases the full IP address will be sent to a Google server in the USA and will be shortened there. Upon request made by the operator of this website Google will use such information for an assessment of your use of the website, for preparation of reports on the website activity and to provide the website operator with other services related to the website activity and the use of the internet. The IP address provided by your browser within Google Analytics will not be aggregated with other data of Google.

Browser Plugin
You may prevent the storage of the “cookies” by the respective setting of the software of the browser; we, however, bring to your notice that if you do so you might not manage to use all functions of this website to the greatest extent. In addition, you may prevent Google’s collection of data generated by the “cookie” related to the use of the website (including your IP address) as well as the processing of such data by Google, by downloading the available browser under the following link and by installing: https://tools.google.com/dlpage/gaoptout?hl=de.

Objection to Data Collection
You may prevent the collection of your data by Google Analytics by clicking on the following link. An Opt-Out-“cookie” for denial will be placed which does not allow the collection of your data for future visits of this website: deactivation of Google Analytics.
You will find more information about the use of user data in Google Analytics in Google’s Personal Data Privacy Statement at: https://support.google.com/analytics/answer/6004245?hl=de.

Processing of Data from Orders
We have entered into a contract on the processing of data from the orders with Google and we fully apply the rules of the Personal Data Protection Commission of the Republic of Bulgaria when using Google Analytics.

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